Website Care Service

Providing continuous support for your business online and offline

Supporting Your Business

Your new beautiful WordPress site is live, woohoo now what? Typically businesses need someone to count on for responsive support. We designed two plans to accommodate you:

Standard

Managed Website, Professional Services, and regular business hour support.

Premium

Everything in Standard plus premium services and videotime support.

Managed Website

We keep an eye on your website’s online health both inside and out of WordPress.

Monitor Your Website

Often times theme & plugin updates break elements on your pages. We identify and fix it when it happens.

Domain and DNS support

We monitor your domain status and DNS records to prevent mishaps.

General Webpage Edits

Edits on existing pages. (i.e. replacement of images or text). Provide us with your edits and we will take care of it for you!

Manage CloudFlare

Cloudﬂare provides extended performance and a Content Delivery Network that improves your sites’s page ranking.

Google Search Console

Monitor and review your websites index status, crawl stats, sitemaps, and search analytics and maintain archive. Fetch new index for updated web pages and snippets.

Professional Services

Includes up to 4 hours every month for requested services:

Consultations

Questions and answers about your branding, website, and internet presence.

WordPress Training

Demonstrate to you and your staff how to use your WordPress website.

3rd party accounts

help with your Google Business, Facebook, or other online accounts.

Emails

Setup and troubleshooting for up to 5 staff accounts. We will manage your control panel and provide support to your staff.

Create Additional Pages

Provide us with the content and we will create the new pages for you utilizing existing design layouts.

SEO

Write custom page snippets

Premium Services

In addition to Professional Services, Premium subscribers get more hours and:

Page Speed Optimization

We monitor and optimize your page speed performance using GT Metrix. This is especially useful for hi-traffic sites that under go content changes often and page speed is effected.

Live Support

You may need our staff at your business from time to time for email and website assistance.

Dedicated SMTP

outgoing email service with SendGrid

More Email Support

over 5 accounts.

After Hours Support

In addition to our day to day support, we provide Premium subscribers after hours emergency services.

WordPress Dev

Implement new website integrations or configure any advanced plugin for your website.

Standard

OPTe Network Site

$ 50.00/month

Managed Website x 1
Professional Services: Up to 4 hours
+ Unlimited website edits
+ Business hours email support
+ Email support (max. 5 users)
+ Create new pages
+ SEO page snippets
+ 3rd party accounts
Premium Services
On-site/facetime support

Premium

OPTe Network Site

$ 80.00/month

Managed Website x 1
All Services: Up to 8 hours
+ Unlimited website edits
+ 24/7 emergency support
Email support (max. 10 users)
+ Create new pages
+ SEO page snippets
+ 3rd party accounts
Premium Services
On-site/Video support

WP Care

Stand-Alone Installation

$125.00/month

Managed Website x 1
All Services: Up to 4 hours
+ Unlimited website edits
+ 24/7 emergency support
+ Monthly theme/plugin updates
+ Premium theme & plugins from OPTe’s library
+ Cloud backups
+ Fast website restore (when down)
+ WP Hosting Support
Premium Services

*Monthly plans are auto-recurring subscriptions.
**Invoiced plans are paid every 3 months in advance.